Terms of use

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The short version

• An estimate is not an order. Nothing is made until you confirm an order with us.
• The in-home consultation is free, and you don’t have to buy anything. Measuring and installation are quoted with your order, so you see what they cost before you agree.
• Keep your password to yourself.

“We”, “us” and “our” mean Sundial Blinds, a business name of Eco Glass Inc. “You” means anyone who uses this website.

By using this website, you agree to these terms. If you do not agree, please do not use the site.

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Estimates, not orders

The Blind Builder and your account give you an estimate. An estimate helps you plan. It is not an order and it is not a bill.

Nothing is made and nothing is charged until you confirm an order with us. Your order comes with its own written agreement.

That agreement sets the products, the final price and the dates. If it differs from this page, the order agreement applies.

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Prices can change

When you are signed in, you may see prices for your plans. They can change until your order is confirmed, for example:

• after we measure your windows,
• if you choose a different fabric or option,
• if the maker changes its prices.

Your estimates show HST (13%) on its own line, and the total includes it. Once your order is confirmed, you pay the price in your order agreement.

If a price on the site is clearly wrong, for example a typing mistake, we will tell you. You can then go ahead at the correct price or cancel.

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Your account

• You must be 18 or older to have an account.
• Give us true and current details.
• Keep your password safe. We will never ask for it by phone, text or email.
• If you think someone else has used your account, tell us right away.

When you set up your account, you tick one box. It says “I agree to the Terms and Privacy Policy”. News and offers are a separate box, never ticked for you.

We may pause or close an account to keep you or others safe, for example if we see misuse. When we can, we tell you first and explain why.

You can ask us to close your account at any time.

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Our content and your photos

Our content. The words, photos and designs on this site belong to Sundial Blinds or to our partners, such as Maxxmar. You may view, print and share them for your own home project. Please ask before using them for anything else.

Your photos. Photos you send of your windows stay yours. We use them only for your estimate, your order and your installation. We never post them or use them in ads unless you say yes first.

Please only send photos you took or have the right to share.

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What we are responsible for

We work hard to keep this site correct and working. But it may sometimes have mistakes, or be slow or down.

Colours on a screen can look different from real fabric. That is why we bring real samples to your home.

As far as the law allows, we are not responsible for losses from using the site, such as lost time. We are not responsible for other websites we link to.

Our promises for the products we sell and install are in your order agreement and the manufacturer’s warranty. Nothing here takes away your rights under Ontario law, including the Consumer Protection Act.

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Ontario law and changes

These terms follow the laws of Ontario and of Canada. If we disagree about something, please talk to us first. We will try to fix it. If we cannot, the courts of Ontario decide.

We may update this page from time to time. When we do, we change the date at the top. If a change is important, we tell account holders first.

See also our privacy policy and our accessibility page.